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Social Media and Health Care professional: Benefits, Risks, and Best Practices
INTRODUCTION
Many social media gear are to be had for health care specialists (HCPs), together with social networking platforms, blogs, microblogs, wikis, media-sharing web sites, and virtual fact and gaming environments.1–8 These tools may be used to enhance or decorate expert networking and training, organizational promoting, patient care, patient schooling, and public health packages.Three,5–10 However, additionally they present capability risks to patients and HCPs regarding the distribution of poor-first-rate facts, damage to professional photograph, breaches of patient privacy, violation of personal–expert barriers, and licensing or criminal issues.2–4,eight,10–17 Many health care institutions and expert agencies have issued recommendations to prevent those dangers.3,4,7,10,17,18
WHAT ARE SOCIAL MEDIA?
The definition of “social media” is large and continuously evolving. The time period typically refers to Internet-primarily based equipment that allow people and groups to acquire and communicate; to proportion records, ideas, private messages, pix, and other content; and, in some instances, to collaborate with different users in real time.2–6 Social media are also known as “Web 2.0” or “social networking.” five
Social media web sites provide an expansion of features that serve exceptional functions for the person user.19 They may additionally include blogs, social networks, video- and photo-sharing web sites, wikis, or a myriad of other media, which may be grouped by way of purpose, serving features including
Participation in social media through most of the people has increased sharply over the last 9 years.Five,11 In the U.S., the proportion of adults using social media has improved from eight% to 72% given that 2005.Five,eleven The use of social media is well-known across every age and professions and is pervasive round the sector.2,eight In 2012, Facebook customers surpassed one thousand million humans global, a variety of that represents one-7th of the arena’s population.2,eight In addition, every day a hundred million energetic Twitter customers send more than sixty five million tweets, and billion movies are regarded on YouTube.2 Social media were linked to especially substantial political activities, which includes the Arab Spring revolution, in addition to to vast societal developments, consisting of the shortening of people’ interest spans and the decline of print information media.5
PARTICIPATION IN SOCIAL MEDIA BY HEALTH be concerned PROFESSIONALS
Social media offer HCPs with tools to share data, to discuss fitness care coverage and exercise problems, to promote health behaviors, to engage with the general public, and to educate and have interaction with patients, caregivers, college students, and colleagues.6,eleven,14,16 HCPs can use social media to potentially improve fitness outcomes, broaden a expert community, boom non-public cognizance of information and discoveries, encourage sufferers, and provide fitness facts to the community
Physicians most often join on-line communities in which they can read news articles, listen to professionals, studies scientific developments, consult colleagues regarding affected person problems, and community.9 There they can share instances and thoughts, talk exercise management challenges, make referrals, disseminate their research, market their practices, or interact in health advocacy.14,15 A developing minority of physicians also uses social media to speak immediately with sufferers to enhance medical care.
A survey of more than four,000 physicians conducted by the social media website QuantiaMD observed that more than ninety% of physicians use some shape of social media for private sports, whereas handiest 65% use these websites for professional motives.9,14 Nearly a third of physicians have mentioned participating in social networks.8 However, each personal and expert use of social media through physicians is growing.
Unlike physicians, pharmacists have been rather slow to adopt social media.1 Much of the growth inside the professional use of social media amongst this institution seems to involve pharmacist-specific social networks.1 Surveys have proven that many pharmacists use Facebook.1 Although this use is most often for private communications, more than 90 pages on Facebook are associated with the pharmacy career, together with the Pharmacists Interest Page, the American Pharmacists Association, and the Cynical Pharmacist.1 Only 10% of pharmacists use Twitter, and a search for “pharmacist” on LinkedIn recognized 274,981 profiles.
SOCIAL MEDIA SITES FOR HEALTH CARE PROFESSIONALS
Social Networking Sites
As social networking has developed, medically centered expert communities have been set up.14 These networks are frequently personal and guarded from nonmembers, which includes the lay public and even participants of different health professions.1 Funding resources for these web sites range, with economic support often being provided through professional associations, advertising and marketing or records income, research funding, and pharmaceutical agencies.
Sermo is a “physician-best” social networking network that verifies the credentials of latest contributors throughout registration.15 Physicians on behalf of 68 specialties in all 50 states gather in this site to community, to talk about treatment options, and to query friends for professional recommendation.15 As of April 2014, Sermo boasted a U.S. Club of 260,000 physicians, maximum of whom use pseudonyms for anonymity. Sermo is composed basically of a big message board on which physicians create topics for discussion. It additionally offers a rating gadget by using which medical doctors rank posts at the web page on the basis of perceived credibility.
Doximity is a more recent “health practitioner-handiest” social networking network that gives textual content and images which are compliant with the Health Insurance Portability and Accountability Act (HIPAA), which permits point-of-care statistics crowdsourcing. More than one hundred,000 physicians and students have been individuals. Doximity makes use of a national database to create “placeholder” debts with demographic and call records for all U.S. Physicians. Therefore, although only 12% of U.S. Physicians are energetic individuals of Doximity, nearly a hundred% may be messaged thru the network.
The Medical Directors Forum (www.Medicaldirectorsforum.Skipta.Com) is a social networking site for clinical administrators that provides a demonstrated, cozy, closed-loop surroundings for peer-to-peer interplay. The sources on this web site consist of a comprehensive library, discussion organizations, calendar postings, and indicators. The website online also provides devoted group pages for scientific directors working in a extensive variety of sectors, such as: clinic, veterans affairs, Medicare, organization practice, organisation, behavioral health, controlled care, correctional facility, and lengthy-time period care.
Other health practitioner networking websites encompass QuantiaMD (www.Quantiamd.Com), Doctors’ Hangout (www.Doctorshangout.Com), and Doc2Doc (doc2doc.Bmj.Com). Many of these websites require docs to publish their credentials to a site gatekeeper, recreating the intimacy of a “physicians’ living room” in an internet surroundings.
The nonprofit Student Doctor Network is a popular social network site for undergraduate and working towards physicians, dentists, in addition to veterinarians in the U.S. And Canada.5 It claims more than 40,000 active members and 1.Five million unique month-to-month visitors.Five The boards on Student Doctor Network consciousness on medical career topics, do not assist specified consumer profiles or “friending,” and encourage
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