Communication technologies have an impact on people’s
non-public and professional lives notably. As Nicole Long, Demand Media stated
in her article, “How Technology Affects Job Performance,” the usage of verbal
exchange technology can assist streamline organizational procedures and enhance
personnel’ productiveness if controlled correctly.Email, on the spot messaging,
laptops, and cell phones, are among the most substantial technology utilized by
organizations .
adopting bendy work schedules (Hoeven, van Zoonen, & Fonner,
2016). They permit employees to communicate in an efficient way, achieve
records and remarks immediately, deal with issues and solve issues without
delay, and thus perform inside the place of work to the high-quality in their
potential (Long, 2016). Technology allows a wide range of work styles and
options, along with flexible paintings arrangements, open-office environments,
telecommuting schedules, compressed paintings weeks, and teleconferencing
centers (Brough & O’Driscoll, 2010; Gajendran, Harrison, & Delaney-Klinger,
2015; Golden, 2013; Hing Lo, Van Breukelen, Peters, & Kok, 2014; Leslie,
Manchester, Park, & Mehng, 2012; McElroy & Morrow, 2010). Despite the
advantages related to elevated technological advancements, students and
specialists have diagnosed some detrimental consequences on employee
properly-being (Golden, 2013). Organizations and broader groups want to
implement supportive regulations and limit employees’ generation get entry to
at some point of off-work hours (Hoeven et al., 2016).With the wide use of
information and conversation technologies, employees sense empowered to get
right of entry to records at any time, in any area, and alternate it across
temporal and physical barriers (Golden, 2013). These technology make the bounds
among employees’ work and personal existence extra permeable, main to paintings
enlargement, strain spillover, and the incapability among efficiency inside the
place of work and the properly-being substantially embraced in employees’
existence outside of work (Brough & O’Driscoll, 2010; Gajendran et al.,
2015; Hing Lo et al., 2014). Overall, researchers and professionals have
harassed the significance of analyzing the manner verbal exchange technology
adversely affect worker nicely-being (Leslie et al., 2012; McElroy & Morrow,
2010), even if the technology have in reality elevated their manipulate over
paintings (Golden, 2013).Scholars have explored the theoretical reason—the Job
Demands-Resources (JD-R) Model—accounting for the opposing mechanisms
underlying the connection among using technology and employee well-being
(Golden, 2013; Hoeven et al., 2016). Physical, psychological, social, and
organizational traits of any task can result in sure physical and mental task
needs that employees need to meet, and process assets that lessen the poor
impact of these job demands can develop employees’ knowledge, talents, and
capabilities, sell private boom and development, and beef up the accomplishment
of work desires (Menguc, Auh, Fisher, & Haddad, 2013). Drawing upon the JD-R
model, researchers argued that statistics and communique technology produce the
concurrent benefits (i.E., resources) and demanding situations (i.E., needs)
associated with each positive and bad worker nicely-being effects (e.G.,
employee burnout and engagement). Some Practical Takeaways for Employee
Communication Managers to Deal with the Impact of Communication Technologies
upon Employees’ Well-Being: Here is a summary of key realistic implications
that previous researchers (e.G., Golden, 2013; Hoeven et al., 2016; Jiang, Luo,
& Kulemeka, in press) proposed based on their empirical research:
Employee communication executives play a vast position in
supporting the pinnacle management apprehend the connection between the
adoption of facts and conversation technology and its results upon worker
well-being.
To restore the terrible effects (e.G., burnout) and sell the
high quality ones (e.G., employee engagement), establishments have to cultivate
an surroundings that supports accessibility and efficiency in generation-enabled
conversation practices, prevents excessive job interruptions and unpredictable
paintings schedules, reduces information overload, and mitigates paintings
strain.
Organizations are predicted to play an instructional
position in carrying out the perfect balance between resources and needs that
employees address.
Family supportive policies, techniques, and projects are a
great deal-wanted for each online and offline personnel to balance their
paintings and lifestyles outdoor of labor. In specific, sure prevention
applications have to be in region to restriction interruptions and
unpredictability and deconstruct the antique structural expectations of a super
worker.
Maintaining heterogeneous communication practices (e.G.,
both technology-superior and face-to-face interpersonal) to restrict consistent
connectivity is the healthful version for an enterprise’s long-time period
development and commercial enterprise achievement.
